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Frequently Asked Questions

Quick answers to the most common questions about booking your trip with Cart Your Destination.

Booking & Payments

How can I book a package with CYD?
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You can share your travel dates and requirements via our enquiry form, WhatsApp or phone call. Our team will send a customised itinerary and quote. Your booking is confirmed after you approve the plan and pay the booking advance.

How much advance payment is required to confirm the trip?
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In most cases 20–30% of the total package cost is needed to block hotels and transport. The remaining amount is payable as per the schedule mentioned in your confirmation email.

What payment modes do you accept?
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We accept UPI, bank transfer and selected digital wallets. Payment details are shared on your proforma invoice and confirmation voucher.

Cancellations & Changes

What is your cancellation and refund policy?
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Cancellation charges depend on how many days before departure you cancel and the policies of hotels and transport partners. The exact terms are clearly mentioned in your quotation and booking voucher.

Can I change my travel dates after booking?
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Date changes are usually possible subject to availability and supplier rules. Any difference in price or change fees will be shared with you before confirming the revision.

During the Trip

Is transport and sightseeing included in the package?
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Most CYD packages include private cab, driver allowance, tolls and basic sightseeing as per itinerary. Any optional activities or entry tickets are highlighted separately in your proposal.

Do you provide 24×7 assistance while we are on tour?
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Yes. A dedicated tour coordinator and emergency contact numbers are shared before departure so that you can reach us at any time during the trip.

Packages & Customisation

Can you customise an itinerary as per my budget and dates?
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Absolutely. Every itinerary can be adjusted for hotel category, trip duration, sightseeing pace and inclusions so that it matches your budget and preferences.

Do you arrange honeymoon or special occasion add‑ons?
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We can help organise room decorations, cake, candle‑light dinner and other surprises at selected destinations. Inform our team while planning so these services can be added to your package.